Terms of Use

Gope is fleet operations software for trucking companies. It helps a company keep its trucks, trailers, drivers, pre-trip and post-trip inspections, maintenance tickets, repair costs and compliance documents in one place. The Gope Driver app is for drivers to complete inspections and see the documents for their assigned truck and trailer. Some features use AI to help review inspection photos.

Companies. The company that signs up is our customer. The person who creates or administers the company account represents that they have authority to act on behalf of the company. The owner is responsible for the people they add, for what they can see and do, and for removing people who should no longer have access.

People using a company account. If you are invited by a company (as a manager, mechanic, driver or in another role), you use Gope under that company's account and these terms. The company decides which information about you is entered and who inside the company can see it.

You must be at least 18 and able to enter into an agreement to use the service.

Give us accurate information and keep it up to date. Keep your sign-in details private and don't share your login. Tell us right away at support@getgope.com if you think an account has been misused. A company is responsible for activity under its accounts.

You can delete your own account at any time from Settings, on the website or in the mobile app. Deleting your account removes your Gope sign-in account and your access to the service, and in the mobile app it removes the app data stored on your phone. It does not automatically delete records maintained in your company's workspace. Your company may retain records you took part in, such as signed inspections, maintenance records, compliance records, documents and audit history, where reasonably necessary for its legitimate business, legal, regulatory or record-keeping purposes. Retention and deletion of personal information are described further in our Privacy Policy. Owners close the company account with Close company in Settings, because the company would otherwise have no owner. Our delete-account page explains the steps.

The company retains its rights in the information and content it submits to the service, including driver, vehicle, inspection, maintenance and document records. The company gives us permission to process that information as necessary to provide, secure, support and improve the service. We do not sell it.

Inspections that a driver has signed are kept as signed records. They can't be edited afterwards. Corrections are made by adding a new linked record. Because these records are part of the company's own records, they stay in the company's workspace even after the driver who made them has left or deleted their Gope account.

A company is responsible for having the right to enter information into the service, including information about its drivers, and for telling its drivers what it records. How we handle personal information is described in our Privacy Policy.

Gope is a tool. It does not make you compliant with any law. You remain responsible for your own legal and regulatory obligations, including inspection, maintenance, record-keeping and driver qualification requirements, and for the decision whether a vehicle is safe to operate. Drivers should complete inspections honestly and accurately.

When a driver flags a problem and adds a photo, the photo and the related inspection note may be analysed by an AI service to suggest what the problem is and how serious it might be. These suggestions are an aid, not a decision. They can be wrong or miss things. They do not replace a qualified person's inspection or your judgment about whether a vehicle is safe to operate.

You agree not to:

• use the service unlawfully or to submit false inspection or compliance information;
• try to access another company's data or an account that isn't yours;
• interfere with, probe or overload the service or its security;
• upload malicious files or content you don't have the right to share;
• copy, resell or reverse engineer the service, except where the law allows it.

Paid plans are billed through our payment provider, as shown when you sign up or in your agreement with us. Trials end on the date shown. A company can cancel at any time. Cancellation takes effect at the end of the period already paid for unless we agree otherwise. We will tell you before a price change takes effect.

A company can stop using the service at any time. We may suspend or end access for serious or repeated breaches of these terms, or if needed to protect the service or other customers. After a company's account ends it can ask us for a copy of its data, and we will delete the data after a reasonable period unless the law requires us to keep it. Sections that by their nature should continue (such as the company's rights in its data, disclaimers and liability) continue after the agreement ends.

We own the service, including its software, design and branding. These terms give you the right to use the service, not to own any part of it. If you send us feedback or ideas, we may use them without owing you anything.

We work to keep the service available but do not promise it will be uninterrupted or error-free. We may update or change features over time. If we make a change that materially reduces the functionality of a paid service, we will provide reasonable advance notice where practicable.

The service is provided "as is" and "as available". To the extent the law allows, we make no promises that it will meet every need, and we are not liable for indirect, incidental or consequential losses, such as lost profits, or for losses resulting from a vehicle's condition or an inspection decision. Our total liability for any claim is limited to the fees the company paid us in the 12 months before the claim. Nothing in these terms limits liability that can't be limited by law.

These terms are governed by the laws of the Commonwealth of Pennsylvania, USA, without regard to its conflict-of-law rules. Courts in Philadelphia County, Pennsylvania will handle disputes, unless the law requires otherwise. If you have a problem, please email us first so we can try to fix it.

We may update these terms. If a change is significant we will tell you before it takes effect, for example by email or a notice in the service. Using the service after the change means you accept the updated terms.

Gope Technologies, Inc., Philadelphia, Pennsylvania. Questions about these terms: support@getgope.com